The ecommerce digital space is booming with 23% additional new digital consumers migrating to this channel. The situation is further accelerated by the pandemic, which has changed the retail landscape in a big way and the new norm will see roughly about 23 to 28% of total sales in the future happening over the digital channel. The retail companies are in a constant quest to improve the in-person customer experience and to get the right products to customers. Hence, strategizing and integrating retailers’ digital channel objectives to supplement their overall business objectives are highly critical. Unlike in the past, having just a dot com site shouldn’t be the strategy; it should revolve around achieving ubiquitous commerce, unified product visibility across channels, new ways to acquire consumers and most importantly, retaining consumers in this highly disloyal digital space.
Virtual Eye is a video consultation platform that enables retail companies to connect with customers remotely via video based solution. Built after in-depth research, it provides all the essential features required for your businesses. A standalone application, Virtualeye takes care of the end to end consultation process starting with customer booking, calendar, a reminder on an appointment, schedule management to provide a video platform with integrated features. Consultants can add the product images and creative content videos to the platform which can be used to provide product demos and facilitate the customers to purchase the products instantly.
By using this video consultancy solution, you can run your business more efficiently and engagingly. Moreover, you can even customize this solution according to your requirement if you need to add some additional use-cases.
Ability to sync the consultation schedules from the external scheduling application
Ability to capture all updates performed on a scheduled consultation
Ability to view history of updates performed on a scheduled consultation