Ux Security 365 Support Strategic Platform Migration | Litmus7
CLIENT
BACKGROUND

Leading membership club retailer serving 47M+ members across USA, Brazil, China & Mexico. Products included jewellery, designer goods, sunglasses, crystal and collectibles, electronics, floral, apparel, food and meats. Members of Sam’s Club saved an average of 34% over traditional retailers.

BUSINESS
CHALLENGE

In 2012 this retailer’s large volume site was performing way below the goals set for the holiday season. At this point Sam’s Club was advised by their current team to scale their infrastructure to meet the load on their site. This is when they sought the service of Litmus7.

LITMUS7
SOLUTION
  • A SWAT team was put in action to address potential data breach by ensuring 100% compliance to security and privacy policies.
  • Implemente d 24x7 automated monitoring process with alerts configured to thwart future data breaches.
  • Optimized ‘browse & checkout’ UX with cutting edge trends - increased online orders (25%) & conversion rates, lesser cart abandonments.
  • Streamlined the development, configuration and deployment processes by introducing automation using DevOps.
  • Migrated the platform from an on-premise to an AWS based cloud platform, bringing in significant cost optimization and the ability to scale up and down on-demand.
  • INCREASE IN ONLINE ORDERS BY OPTIMIZING UX W/ CUTTING EDGE TRENDS
  • REDUCTION IN BOUNCE RATE & CART ABANDONMENTS
  • ABILITY TO LAUNCH flASH SALES THAT GENERATES MORE ONLINE ORDERS
  • POTENTIAL TO LAUNCH NEW CAMPAIGNS AND PROMOTIONS WITH LESS TIME & EFFORT
END RESULT
  • Litmus7 transformed the e-commerce platform with optimized architecture, max automation & increased productivity.

More Key case studies