Performance Engineering Ecommerce Platform | Litmus7
CLIENT
BACKGROUND

Leading membership club retailer serving 47M+ members across USA, Brazil, China & Mexico. Products included jewellery, designer goods, sunglasses, crystal and collectibles, electronics, floral, apparel, food and meats. Members of Sam’s Club saved an average of 34% over traditional retailers.

BUSINESS
CHALLENGE

In 2012 this retailer’s large volume site was performing way below the goals set for the holiday season. At this point Sam’s Club was advised by their current team to scale their infrastructure to meet the load on their site. This is when they sought the service of Litmus7.

LITMUS7
SOLUTION
  • Presented an 8 weeks plan to enhance site performance to meet the business objective, with just 4 months to go for the upcoming holiday season.
  • Developed a program plan to accomplish business expectations on a strict time line.
  • Created online program dashboard for stakeholders to review the progress.
  • Delivered injectable code snippets to pin point core areas for improvement.
  • Implemented proprietary performance monitoring tool that syncs with various system logs to quickly alert variances in performance test, saving significant time in analysis to locate the real problem areas.
  • Investigated application bottlenecks and guided the team on necessary corrections for quick and best results, based on the outcome.
  • IMPROVEMENT IN PERFORMANCE THAN BUSINESS EXPECTATION, WITH NO INFRA ENHANCEMENT
  • IMPROVEMENT IN PERFORMANCE AFTER NECESSARY INFRA ENHANCEMENT
END RESULT

Litmus7 was entrusted as the most valuable technology advisor for the retailer.

More Key case studies