Digital Revenue Acceleration
Retailers need guidance on new revenue streams such as subscription services, optimizing web and mobile properties to get the most out of every interaction, moving from persona-based customization to one-to-one personalization, and on leveraging AI and machine learning better. We bring to the fore ideas and build PoCs that bolster retailers' ecommerce offerings, and improve process efficiency.
Retail Singularity Studio
Retail singularity is a point in the future where the fundamentals of retail will cease to hold. We think that point will be in 2027. By that time retailers will have customer profiles so rich that needs will be anticipated. Home automation and AI will reach a state of sophistication and consumer acceptance that for many categories orders would be entrusted to algorithms. Not every retailer will live to see it. The singularity studio, through a combination of full-time researchers, consumer surveys, PoCs, an ideation facility, and a panel of experts aims to aid the journey to retail singularity.